My parents are the members of Support Elders organisation for more than 3 years . I am extremely pleased with the services received from this organisation. All staff members of this organisation are very caring, diligent, and have an incredible sense of responsibility. Services recently received for my father Sachchidananda Banerjee (80 years above age) was extremely supportive and helpful. I want to express my sincere gratitude, especially to two of your staff members for their excellent and invaluable support for my father starting from hospitalisation till the very end of the treatment even during the difficult times as we all are currently going through. I deeply appreciate and acknowledge their invaluable service from the bottom of my heart. It seems a real blessing for me to meet such a fantastic team and brilliant organisation in my lifetime. I am deeply indebted to your precious service. Finally, a big thank you to all team members for making and running such an efficient organisation who really take care of many old people living in Kolkata and suburbs. May God bless you all!

I am writing this e-mail to express my appreciation for the wonderful services that your organisation has been providing to us, the elders. Although your services have been excellent throughout, but I couldn’t resist the temptation to send a testimonial, when I observed the dedication of your staff during the current crisis posed by COVID. I am really impressed to learn and experience how your staff members have checked on the members for their wellbeing, rendered door-to-door service, braving this pandemic and the deadly cyclone. I am especially impressed by two of your staff members for their exceptional service quality and sheer dedication. To sum up, I would like to thank you again for the wonderful initiative, gesture and dedication. I hope that you grow as an organisation further to be able to cater to the needs of the larger section of the society.

My parents live in Kolkata, while work has kept us away from India. I truly appreciate the responsiveness, care and concern you display on a consistent regular basis and stepping it up during the lockdown phases. It means a lot to have a sense of security and comfort of being able to reach out to someone reliable in these trying times.

A huge round of applause for Support Elders. I could not get in touch with my father on the morning of 21st May, the day after Amphan hit Kolkata. I was worried given that there was power outage in the evening and it may have been difficult for him to move around in the dark. Innumerable calls to connect with him were in vain. Finally got in touch with Support Elders and they promptly sent someone who visited my father’s residence and in fact connected him to my sister. All was well. We were relieved. I appreciate that in circumstances like this the Support Elders team have people who ignoring their own problems at home answer the call of duty. Big Thank You.

PS – the team went on to check on my father the next morning as well, the 22nd, and this time I was able to speak to my father who wished me for my birthday. It was an overwhelming moment for me given that reading about the situation in Kolkata I had no hope that I would be able to speak to my family any time soon.